Interactive Communication
This course has been designed to expand the knowledge and interactive communications skills of each attendee. The course teaches skills that will allow each attendee to protect and better serve their client. Using the information gained in this course, attendees can
· Determine their own behavioral strengths, and how to interact with each client personality.
· Increase their appreciation of different client needs and styles.
· Improve communication and reduce conflict.
· Foster the client teamwork relationship.
· Develop effective strategies for interacting with clients including difficult clients.
“This course will sharpen your people skills.”
Learn how to foster trust—cooperation—understanding—and acceptance.
Learn how to develop customer confidence
Understand personality traits
Learn how to observe dimensions of behavior in action
And - Learn the keys for relating to your customer’s dimensions of behavior.
IF THIS HAPPENS TO YOU
- WE CAN HELP -
· Do your clients change REALTORS(r)
· The client is never quite satisfied with the home you show
· One spouse likes the home the other doesn’t
· You show the perfect home, only to have the client buy something else from another REALTOR(r)
· You show home after home, after home, after home, to a client, but they cannot make up their mind
· You list a home for the perfect price, but never get any offer for the home—when the listing expires another REALTOR(r) sells it within days at the same price
· As the listing agent, sometimes it seems impossible to satisfy the client
Clients get angry and can be difficult from time to time
Get in Sync
Help your Client
Learn how to get in Sync by utilizing:
· Communication Methodologies
· Communication Digestion
· Eye Movement Patterns
· Communication Characteristics
· The Proper Language
· Communications Predicates
· Converting Negatives to Positives
Overcoming Communication Barriers
(C) 2005 Professional Real Estate School